Full-Stack Web Software Engineer | RIT Libraries
2019 – today
Developed new and maintained legacy full-stack web applications to keep
the university's library relevant and accessible to the needs of the 21st
century student and librarian. This included creating web-based tools to
automate previously manual collection management and reporting tasks,
implementing Section 508 WCAG Accessibility Standards for student-facing
library web apps, and upgrading in-house developed software to use
automated testing and deployment pipelines with GitLab.
Service Desk Representative | RIT Information Technology Services
2016 – 19
First point of contact for providing support in the realms of hardware,
software, and university services. Served customers in person, via phone,
and via email to address help requests in 20 minutes or less.
Rare Book Library Factotum | Cary Graphic Arts Collection
2016 – 19
Assisted staff and visiting researchers with daily collection management,
material retrieval, and archival tasks. Typeset and printed small scale
jobs and assisted teaching letterpress classes as
a printing press apprentice.